Contact TaskReadyTools

What to include in a useful report

• The tool URL
• Browser name and version if available
• Device type, such as desktop, tablet, or mobile
• File type, such as CSV, JSON, PDF, image, TXT, ZIP, or XLSX
• Approximate file size range
• The exact error, warning, or unexpected result shown
• Whether the issue happens again after refresh or retry
• Whether the same file works in another browser, if tested

What not to send

TaskReadyTools is designed around browser-local processing, so support messages should describe the issue without exposing sensitive files.

• Do not send private customer records.
• Do not send merchant exports with real customer or order data.
• Do not send access tokens, passwords, API keys, cookies, or credentials.
• Do not send confidential business files unless a separate secure process is explicitly provided.
• Do not paste full source files into email if a short sample or description is enough.

What support can help with

What support cannot do

TaskReadyTools support cannot log in to your accounts, submit files for you, recover third-party platform access, or provide official Shopify, Amazon, Google, tax, legal, or security support.

• Cannot submit files to Shopify, Amazon, or other platforms.
• Cannot access your marketplace or store account.
• Cannot guarantee a destination platform will accept a file.
• Cannot provide legal, financial, tax, or security advice.
• Cannot safely debug private files that are not shared through an agreed secure process.

Response expectations

Support is handled as capacity allows. The clearest reports are easier to review, especially when they include the tool URL, browser, file type, approximate size, and the exact result shown. If a message requires account-specific or platform-specific help, you may need to contact the relevant platform directly.

Privacy, cookie, and advertising requests

For questions about browser storage, analytics, advertising cookies, consent choices, or a privacy request, email support@taskreadytools.com with the subject “Privacy request.”

Describe the request without sending identity documents, account credentials, or sensitive records. If verification is needed, TaskReadyTools will explain what limited information is required and how to provide it. See the Privacy and Cookie Policy for current details and advertising controls.

Helpful links